OGO ehf. ("Company") offers services to registered users ("users" or "you") who pay for them, and by paying for any such services, you agree to enter into a service agreement ("Agreement") with the Company. This Agreement is subject to the terms and conditions set forth below.
1. The subject of Agreement
1.1. This Agreement defines the general terms and conditions of the obligations between the Company and the User regarding providing information technology services by the Company ("Services"). The terms of this Agreement may be supplemented and clarified by entering into separate agreements (transactions) on the provision of services on OGO or other sites on which the Company provides services based on this Agreement.
1.2. The Agreement is considered an agreement with open conditions. The essential terms and conditions of each service transaction made on OGO are formed online individually for the user with the help of the OGO interface. The user chooses the service and its parameters, and the parties agree on the transaction terms.
2. Order of Services
2.1. The User accepts this Agreement and concludes it with the Company from the moment the User pays for the related transaction, makes an advance payment for services ordered in the future, or performs corresponding actions specified in the OGO interface indicating their consent to the terms of this Agreement. The terms of this Agreement apply to all subsequent transactions between the User and the Company.
2.2. Each order for specific services under this Agreement is an independent transaction for information and technical services. The User can enter into a transaction for services presented on OGO and available for order and/or payment when accessing a particular OGO service. The Company does not provide advertising services under this Agreement.
2.3. Payment for an order or performance of other actions by the User under this Agreement shall be deemed the User's acceptance of the offer to enter into a transaction on the terms agreed upon by the parties.
2.4. The User must place each service order by the terms of the current offer version and the relevant service terms. The terms and conditions of all OGO services, posted on OGO when ordering services, are an integral part of the offer. The order is executed online.
2.5. By accepting this Agreement, you agree that by performing specific actions on OGO, including using professional technical tools, executing commands through the OGO interface (pressing buttons, clicking), making payments, and other similar activities, you consent to ordering and/or activating the services by the service parameters and price indicated on OGO.
3. General Terms of Service
3.1 To receive services from the Company, users must pay for the services and comply with the rules of OGO and the instructions provided in the OGO interface.
3.2. The Company's obligation to provide services is conditional upon the User's compliance with the rules of OGO and payment for the services. If the User fails to fulfill these obligations, the Company may suspend or refuse services.
3.3. The Company will provide services, if possible, subject to the User's compliance with the rules of OGO. Failure to comply with the OGO Rules may make it impossible for the Company to fulfill its obligations to provide the relevant services.
3.4. The nature of the services offered by the Company is to meet the individual needs of users to promote their goods, works, services, and other offers. The Company does not assume an obligation to provide services to every person who applies to it and may refuse to provide services to the user within the framework of the Contract, for example, in cases where the provision of services does not comply with the rules of OGO or its themes, categories, etc.
3.5. Some services on OGO may be available only to certain categories of users, such as companies.
3.6. The terms of the particular Services, including their content, scope, and timing, are set forth in the respective Terms of Service and other rules of OGO.
3.7. OGO services may be changed, supplemented, and updated, and their use is offered on an "as is" basis, meaning that the Company provides them when you access the services and facilities of OGO.
3.8. The Company may notify users about the performance of this Agreement or any deals made under the Agreement, including notifications about the status of services, renewal methods, changes in terms of services, and other informational messages, via SMS and push messages and e-mail, using the contact information available in the user's dashboard.
3.9. Users must comply with the applicable laws of Iceland, the provisions of the Contract, the relevant terms of the selected service or service, and all other rules of OGO when using the services.
4. Cost and Payment for Services
4.1. The cost of the selected service in the Contract is determined by its characteristics, including the type of service, service package, and other parameters. The price, which includes VAT, will be displayed in ISK in the OGO interface when you place your order unless otherwise stated in the relevant service terms. You will be charged based on the prices applicable at the time of payment.
4.2. You can pay for the services using any of the payment methods available in the OGO interface at the time of order, including advance payment, or as provided for in the terms of the relevant service or service rules.
4.3. The Company will provide you with information about all payments made on OGO in your dashboard.
4.4. The service order must be paid in full using a single payment method.
4.5. If you cancel the service before it is provided, or if it is terminated for any other reason, any unused amount will be refunded to you.
4.6. The Company may provide you with bonuses in the form of a discount on the cost of services, as part of promotional activities or at its sole discretion
4.7. The Company will determine the fact and volume of the services provided to you on OGO based on statistical data from its analytics system.
4.8. If the Company does not receive any written and justified objections from you regarding the services rendered within five days of completion, the services will be considered duly caused and accepted by you in full.
5.1. The Company will make every reasonable effort to ensure the proper provision of services. However, the Company shall not be liable or provide compensation to the user if the user is unable to use the services due to any of the following reasons:
- Technological malfunctions of public communication channels through which the services are accessed, loss of internet access by the user for any reason, errors, omissions, interruptions in operation or data transmission, defects in communication lines, and other technical failures.
- Unauthorized third-party interference with the Company's operations, including hacking, DDoS attacks, viruses, and other disruptions of the Company's operations.
- Loss of access to the user's profile, including if there are signs of unauthorized use.
- In the event of force majeure.
5.2. The Company shall not be liable for any indirect, incidental, special or consequential damages or losses, including but not limited to loss of profits, data, or any other intangible losses resulting from the use or inability to use the services.
5.3. If the Company is responsible for any losses incurred by the User, Icelandic law will determine liability. However, for users engaging in entrepreneurial or professional activities, the Company's liability shall not exceed the cost of the service ordered and paid for by the user, but not received due to the fault of the Company.
5.4. The Company is not responsible for the transfer or receipt of funds from users as payment for services. Agreements between the User and the relevant payment acceptance organizations determine the security, confidentiality, and other conditions of payment methods.
5.5. You are responsible for all actions taken on OGO using your login credentials (including those of third parties or employees of your company) and for any damages that may arise from the unauthorized use of your profile.
5.6. In the event of loss or theft of your login credentials, you must take appropriate measures to change your password and secure your profile. The Company shall not be liable for any actions taken by third parties that led to the theft or loss of your login credentials, nor shall it be responsible for any costs, damages, or lost profits incurred by the user as a result of unauthorized access to the user's profile by third parties.
5.7. The Company does not guarantee that OGO services will meet the user's expectations or that the user will receive responses from visitors to the advertisements posted by the user in connection with the use of OGO services.
6. Claims Handling
6.1. Any disputes related to this Agreement shall be brought before the Reykjavík District Court.
6.2. Users with a legal entity profile or those performing commercial activities on OGO must follow the extrajudicial dispute resolution procedure before taking the matter to court. This involves submitting a written claim to the Company and supporting documents that substantiate the User's grievances. The Company will review the claim within 30 days of receipt.
7. Other terms and conditions
7.1. This Agreement will be effective from its conclusion by the procedure outlined in section 2 of the offer. It will remain in force indefinitely until it is terminated by the Agreement and applicable laws.
7.2. The Company reserves the right to modify and/or supplement the offer to the extent permitted by law and withdraw the offer at any time. The date of the revised proposal is the date when the new version is published on OGO. Users are responsible for reading the current version of the offer posted on OGO and the terms of each transaction before entering into the Agreement and executing a transaction.
7.3. If a user orders services or executes a transaction under the Agreement after the changes to the offer have taken effect, it indicates that the parties have agreed to accept the appropriate changes and/or additions to the Agreement. Such changes to the Agreement will not apply to services ordered and paid for by the user before the effective date of the changes to the offer.
7.4. The Company has the right to terminate the Agreement by the law, including in case of a single violation by the User of the law, terms of the Agreement, or rules of OGO, and will notify the User through the OGO interface, email address or any other means.
7.5. This Agreement represents all agreed terms and conditions between the parties about its subject matter. It supersedes all previous understandings, representations, and agreements between the parties about its subject matter unless otherwise expressly agreed by the parties.
7.6. The obligations of the parties under the Agreement, which should continue in force (including, but not limited to, obligations for warranties given, confidentiality, and mutual settlement), will survive the termination of the Agreement until entirely performed.